Le NMP se veut \u2026<\/strong><\/p>\nune am\u00e9lioration du rapport co\u00fbt\/efficacit\u00e9 du service public gr\u00e2ce \u00e0 l\u2019application des techniques manag\u00e9riales du secteur priv\u00e9.<\/p>\n
Elabor\u00e9s pour optimiser \u00e0 court terme des profits, ces outils transpos\u00e9s au public ne visent plus que la r\u00e9duction des co\u00fbts, en niant ou n\u00e9gligeant les concepts fondateurs du service public.<\/p>\n
Continuit\u00e9 du service? Trop cher.<\/p>\n
Egalit\u00e9 de traitement des usagers? Inefficace.<\/p>\n
Int\u00e9r\u00eat g\u00e9n\u00e9ral? Non mesurable.<\/p>\n
On le voit, l\u2019efficacit\u00e9 mesur\u00e9e en temps r\u00e9el est devenue le seul objectif du secteur public. Qu\u2019 importe l\u2019acc\u00e8s \u00e0 tous, ou m\u00eame la r\u00e9ponse aux besoins!<\/p>\n
Le NMP dans les faits c\u2019est \u2026<\/strong><\/p>\nl\u2019\u00c9tat r\u00e9galien qui se concentre sur le seul pilotage de l’action publique, sans la mettre en \u0153uvre lui-m\u00eame. Dans les services, les m\u00e9thodes de d\u00e9cision des directions reposent sur la r\u00e9activit\u00e9, par opposition \u00e0 la programmation et la planification.<\/p>\n
La gestion est assur\u00e9e aux instruments par des techniques d’am\u00e9lioration continue comme les d\u00e9marches qualit\u00e9, appuy\u00e9es par des indicateurs de performance mesurables.<\/p>\n
Les outils de gestion ont pris le pas sur le service aux usagers.<\/p>\n
Sans parler de l\u2019ind\u00e9pendance des fonctionnaires, sacrifi\u00e9e \u00e0 l\u2019outil \u00absalaire au m\u00e9rite\u00bb.<\/p>\n
Le NMP nous conduit droit dans le mur<\/strong><\/p>\nLe retour d\u2019exp\u00e9rience des pays anglo-saxons d\u00e9montre sans ambigu\u00eft\u00e9 l\u2019absence de b\u00e9n\u00e9fice, m\u00eame sur l\u2019efficacit\u00e9, et au contraire les effets pervers importants du NMP (voir Merrien, cit\u00e9 ci dessus). Ce constat a \u00e9t\u00e9 fait avant l\u2019an 2000, mais n\u2019a pas ralenti pour autant la mise en \u0153uvre de l\u2019outil, preuve s\u2019il en fallait de la pr\u00e9dominance de l\u2019id\u00e9ologie sur la r\u00e9alit\u00e9 en la mati\u00e8re!<\/p>\n
De fa\u00e7on tr\u00e8s perceptible, la recherche forcen\u00e9e d\u2019efficience induit une perte de sens totale pour tous les agents. En particulier, les cadres de proximit\u00e9 sont bien en peine d\u2019expliquer les orientations et les choix erratiques de la force publique. De plus, les r\u00e9organisations successives, incessantes, dict\u00e9es par une gestion sans strat\u00e9gie, rendent totalement illisibles les structures publiques et leur fonctionnement.<\/p>\n
Incompr\u00e9hensibles de l\u2019ext\u00e9rieur comme de l\u2019int\u00e9rieur, les agences et les directions interminist\u00e9rielles ne repr\u00e9sentent plus un service public pour lequel le citoyen pourrait se mobiliser. Les agents quant \u00e0 eux ne se reconnaissent plus dans un collectif de travail et ne s\u2019investissent plus que pour leurs carri\u00e8res \u2026 dans le \u00abmeilleur\u00bb des cas.<\/p>\n
Les outils du NMP ne sont pas neutres, ils imposent la fa\u00e7on de penser, les pr\u00e9suppos\u00e9s et les pr\u00e9jug\u00e9s des id\u00e9es n\u00e9o-lib\u00e9rales, sans les exprimer.<\/p>\n
Bref, le NMP c\u2019est l\u2019obsession du contrat: garder les yeux riv\u00e9s sur le tableau de bord pour corriger vite tout \u00e9cart aux instructions chiffr\u00e9es, pendant que le paysage d\u00e9file, avec les besoins laiss\u00e9s sur le c\u00f4t\u00e9 de la route.<\/p>\n
Plus que jamais il est n\u00e9cessaire de remettre en avant les sp\u00e9cificit\u00e9s du service public, qui doivent aussi \u00eatre celles de la fonction publique.<\/p>\n","protected":false},"excerpt":{"rendered":"
Le \u00abNouveau Management Public\u00bb (New Public Management) trouve son origine dans les laboratoires d\u2019id\u00e9es n\u00e9o-lib\u00e9rales des ann\u00e9es 70. Elle fait partie d\u2019un ensemble de recommandations destin\u00e9es \u00e0 mettre fin \u00e0 des formes d\u2019Etat-Providence jug\u00e9es ill\u00e9gitimes et productrices d\u2019effets anti-\u00e9conomiques.\u00bb<\/p>\n","protected":false},"author":351,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[95],"class_list":["post-2005","post","type-post","status-publish","format-standard","hentry","category-actus","tag-management-2","themes-encadrement-et-management"],"acf":[],"yoast_head":"\n
NMP, le Nouveau Management Public ou le Nouveau Mirage de la Perfection profitable - OFICT-CGT Equipement-Environnement<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/syndicoop.fr\/ofict\/nmp-le-nouveau-management-public-ou-le-nouveau-mirage-de-la-perfection-profitable\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NMP, le Nouveau Management Public ou le Nouveau Mirage de la Perfection profitable - OFICT-CGT Equipement-Environnement\" \/>\n<meta property=\"og:description\" content=\"Le \u00abNouveau Management Public\u00bb (New Public Management) trouve son origine dans les laboratoires d\u2019id\u00e9es n\u00e9o-lib\u00e9rales des ann\u00e9es 70. Elle fait partie d\u2019un ensemble de recommandations destin\u00e9es \u00e0 mettre fin \u00e0 des formes d\u2019Etat-Providence jug\u00e9es ill\u00e9gitimes et productrices d\u2019effets anti-\u00e9conomiques.\u00bb\" \/>\n<meta property=\"og:url\" content=\"https:\/\/syndicoop.fr\/ofict\/nmp-le-nouveau-management-public-ou-le-nouveau-mirage-de-la-perfection-profitable\/\" \/>\n<meta property=\"og:site_name\" content=\"OFICT-CGT Equipement-Environnement\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ofictcgt\" \/>\n<meta property=\"article:published_time\" content=\"2014-07-27T16:41:21+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-10-21T09:15:38+00:00\" \/>\n<meta name=\"author\" content=\"ecanonne\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ofictcgt\" \/>\n<meta name=\"twitter:site\" content=\"@ofictcgt\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"ecanonne\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/syndicoop.fr\/ofict\/nmp-le-nouveau-management-public-ou-le-nouveau-mirage-de-la-perfection-profitable\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/syndicoop.fr\/ofict\/nmp-le-nouveau-management-public-ou-le-nouveau-mirage-de-la-perfection-profitable\/\"},\"author\":{\"name\":\"ecanonne\",\"@id\":\"https:\/\/syndicoop.fr\/ofict\/#\/schema\/person\/f39466be0f2870e8872f54607694f961\"},\"headline\":\"NMP, le Nouveau Management Public ou le Nouveau Mirage de la Perfection profitable\",\"datePublished\":\"2014-07-27T16:41:21+00:00\",\"dateModified\":\"2020-10-21T09:15:38+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/syndicoop.fr\/ofict\/nmp-le-nouveau-management-public-ou-le-nouveau-mirage-de-la-perfection-profitable\/\"},\"wordCount\":611,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/syndicoop.fr\/ofict\/#organization\"},\"keywords\":[\"Management\"],\"articleSection\":[\"Actus\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/syndicoop.fr\/ofict\/nmp-le-nouveau-management-public-ou-le-nouveau-mirage-de-la-perfection-profitable\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/syndicoop.fr\/ofict\/nmp-le-nouveau-management-public-ou-le-nouveau-mirage-de-la-perfection-profitable\/\",\"url\":\"https:\/\/syndicoop.fr\/ofict\/nmp-le-nouveau-management-public-ou-le-nouveau-mirage-de-la-perfection-profitable\/\",\"name\":\"NMP, le Nouveau Management Public ou le Nouveau Mirage de la Perfection profitable - 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